Today's phone systems can transform the way businesses work. Fortune 1000 companies know this, and more than half of them have converted to new IP phone systems. Unfortunately, these systems rarely meet expectations at midsize companies.

IT directors get bogged down coordinating multiple
phone companies, managing hundreds of details, and sorting through thousands of features before they even begin working on the good stuff.

This is not a new problem. Users have ignored phone system features and regarded phone companies as expensive headaches since the first non-Bell telephone was deployed in 1968.

Phones have recently joined the Internet revolution, and the new rate of innovation has pushed things to a tipping point. There is more opportunity and even more complexity.

The mid-market needs a new delivery model, and phone systems are on the way out.